1. Overview
Perla offers handcrafted beaded bags and accessories. By using our website or placing an order, you agree to these Terms & Conditions.
2. Handmade Products
All items are handmade, so slight variations in bead color, pattern, or shape are normal and part of their uniqueness.
3. Orders & Payments
We accept advance online payments only.
Please provide accurate information when placing your order.
Order changes may not be possible once confirmed.
4. Shipping
Delivery within Pakistan usually takes 7–10 business days.
Delivery charges may vary based on location.
Delays caused by courier services are beyond our control.
5. Returns & Exchanges
We offer exchanges only if:
The item arrives damaged or incorrect
You report it within 24 hours with pictures/videos
We do not offer refunds for:
Change of mind
Minor handmade imperfections
Courier delays
Custom orders cannot be returned or exchanged.
6. Custom Orders
Some designs may be available for customization.
Custom orders require more time and are non-refundable.
7. Privacy
We only collect information needed to deliver your order.
Your data is not shared except with our delivery partner.
8. Intellectual Property
All photos, designs, and content on our website belong to Perla.
Reproduction or resale of our designs is not allowed.
9. Contact Us
For any questions or support:
WhatsApp: 03300256234
Instagram: perla_beaded.bags
Email: areejfbhatti@gmail.com